Effective Date: 10 September 2025
Website: https://caresv02.shop/
CareSV02 (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website and services.
1. Information We Collect
When you interact with our website or services, we may collect:
- Personal Information: Name, email address, phone number, business details, and location when you contact us or request services.
- Technical Information: IP address, browser type, device details, and usage data collected through cookies or analytics tools.
- Communication Data: Any messages, inquiries, or feedback you provide.
2. How We Use Your Information
We use the collected data to:
- Provide and improve our call center, customer support, and IT services.
- Respond to your inquiries and service requests.
- Send updates, service information, or promotional materials (only if you opt-in).
- Ensure website security and detect fraudulent activity.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data only with:
- Service providers who help us operate our website and deliver services.
- Legal authorities, if required by law or to protect our rights.
4. Cookies and Tracking
Our website may use cookies and similar technologies to improve functionality, analyze traffic, and personalize your experience. You can disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We use reasonable technical and organizational measures to protect your personal information. However, no online transmission or storage system can be guaranteed 100% secure.
6. Your Rights (UK & EU Users)
If you are located in the UK or EU, you have rights under the GDPR, including:
- Accessing the personal data we hold about you.
- Requesting correction or deletion of your data.
- Withdrawing consent for data processing.
- Filing a complaint with your local data protection authority.
To exercise these rights, contact us at info@caresv02.shop.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
8. Children’s Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from them.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📍 Address: 124 City Road, London, EC1V 2NX
☎️ Phone: 0800 920 2480
✉️ Email: info@caresv02.shop